Refunds to credit cards typically take 5-10 business days to appear on your statement. The exact timing depends on your card issuer's processing schedule. You'll receive a confirmation email once the refund has been initiated from our end.

Direct bank transfers may take 7-14 business days to complete. International transfers require additional verification and may take up to 21 business days. We'll provide tracking information when available.

In some cases, partial refunds may apply based on usage or time elapsed since purchase. We calculate these on a case-by-case basis, considering factors like service utilization and remaining contract period.

If you've initiated a chargeback through your bank while we're processing your refund request, please notify us immediately. This helps prevent duplicate refunds and ensures faster resolution of your case.

Accounts may be suspended during refund processing to prevent unauthorized access. You'll receive notification if temporary suspension is necessary, along with expected restoration timeframes.

Please keep records of your refund request including reference numbers and correspondence. This documentation helps track your case status and provides important details for any follow-up questions.