Privacy Policy
Your privacy matters to us at Fiberflow Velox
Introduction and Scope
At Fiberflow Velox, we understand that your privacy is fundamental to your trust in our commodity trading platform. This privacy policy explains how we collect, use, protect, and share your personal information when you use our services at cvasnas.com. Our commitment extends beyond compliance – we believe transparency about our data practices helps you make informed decisions about your financial information.
This policy applies to all users of our platform, whether you're browsing our educational resources, participating in our commodity trading discussions, or using our analytical tools. We operate under the jurisdiction of Oklahoma, United States, and comply with applicable federal and state privacy regulations.
Information We Collect
We collect various types of information to provide you with our commodity trading platform and educational resources. Understanding what we collect helps you make informed decisions about sharing your information with us.
Account Information
Name, email address, phone number, mailing address, and account credentials you provide during registration.
Financial Information
Trading preferences, investment experience level, and financial goals to customize your platform experience.
Usage Data
Pages visited, features used, time spent on platform, and interaction patterns with our educational content.
Technical Information
IP address, browser type, device information, and operating system for security and platform optimization.
How We Use Your Information
Your information serves specific purposes that directly benefit your experience with our commodity trading platform. We don't use your data for unrelated purposes without your explicit consent.
- Providing access to our commodity trading educational resources and platform features
- Personalizing your learning experience based on your trading interests and experience level
- Sending important account notifications and platform updates
- Improving our platform's security and preventing unauthorized access
- Analyzing usage patterns to enhance our educational content and platform functionality
- Complying with legal requirements and regulatory obligations in the financial services sector
- Responding to your customer service inquiries and technical support requests
Information Sharing and Disclosure
We limit information sharing to essential business purposes and never sell your personal data to third parties. When we do share information, it's with trusted partners who help us provide our services.
We Share Information Only When:
- You explicitly consent to specific sharing arrangements
- Required by law, regulation, or valid legal process
- Necessary to protect our users' safety or prevent fraud
- Working with service providers who assist in platform operations
- During business transfers, mergers, or acquisitions
Our service providers include technology vendors, customer support platforms, and security services. All third parties sign strict confidentiality agreements and can only use your information for the specific services they provide to us.
Data Security Measures
Protecting your financial and personal information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, modification, or disclosure.
- Industry-standard encryption for all data transmission and storage
- Regular security audits and penetration testing by independent firms
- Multi-factor authentication requirements for account access
- Restricted access controls limiting employee data access to job requirements
- Continuous monitoring for suspicious activities and potential security threats
- Secure data centers with physical access controls and redundant backup systems
While we implement robust security measures, no system is completely immune to security risks. We encourage you to use strong passwords and keep your account credentials confidential.
Your Privacy Rights
You have significant control over your personal information and how we use it. We respect your rights and provide clear mechanisms for exercising them.
Your Rights Include:
- Access to view what personal information we have about you
- Correction of inaccurate or incomplete information in your account
- Deletion of your personal information, subject to legal retention requirements
- Restriction of certain data processing activities
- Data portability to transfer your information to another service
- Objection to certain uses of your information, particularly for marketing
To exercise these rights, contact us using the information provided below. We'll respond to your request within 30 days and may need to verify your identity before processing certain requests.
Data Retention Policies
We keep your information only as long as necessary to provide our services and meet legal requirements. Different types of information have different retention periods based on their purpose and regulatory requirements.
Data Type | Retention Period | Reason |
---|---|---|
Account Information | Duration of account + 7 years | Regulatory compliance |
Usage Logs | 2 years | Security and analytics |
Communication Records | 5 years | Customer service and compliance |
Marketing Data | Until consent withdrawn | Ongoing marketing activities |
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your browsing experience and provide personalized content. You can control cookie settings through your browser preferences.
- Essential cookies required for platform functionality and security
- Performance cookies that help us understand how you use our platform
- Functional cookies that remember your preferences and settings
- Marketing cookies for relevant content recommendations (with your consent)
Disabling certain cookies may limit some platform features. We'll always ask for your consent before using non-essential cookies.
International Data Transfers
While Fiberflow Velox operates primarily within the United States, some of our service providers may process your information internationally. We ensure all international transfers meet appropriate security standards and legal requirements.
When we transfer data internationally, we use approved transfer mechanisms such as standard contractual clauses and ensure recipient countries provide adequate data protection levels.
Children's Privacy
Our commodity trading platform is designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18. If you're under 18, please don't use our platform or provide any personal information.
If we discover we've collected information from a child under 18, we'll delete it immediately. Parents who believe their child has provided information to us should contact us using the information below.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our platform after policy changes constitutes acceptance of the updated terms.
Contact Us About Privacy
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Email: support@cvasnas.com
Phone: +1 (701) 225-9098
Address: 4150 S 100th E Ave #200g, Tulsa, OK 74146, United States
We typically respond to privacy inquiries within 48 hours during business days.